Known for his cutting edge service and unbridled commitment to customer service, Matthew has received many letters of appreciation and accolades from his clients – tradespeople, tenants and landlords alike.
Over the past 10 years at Marriott Lane, Matthew has set very high standards within the agency and is continually looking for ways to innovate systems and strategies that best enhance the property management department.
Matthew believes that the key to his success is his ability to communicate succinctly and make swift, smart, well-educated decisions that will have the best possible outcome for the client and the property. His passion for real estate is reflected daily through his enthusiasm and drive to succeed.
SMS the keyword MH to 0416 907 779 to receive a copy of Matt’s full profile, including leased results, client reviews and much more.
"I have known Matt Hanlon for over six years now who has been managing two investment properties for me in the Lower North Shore. My dealings with Matt have been exemplary with respect to his responsiveness, market insight and value-add initiatives. Matt keeps me informed on a regular basis how the tenants are going and how the market is tracking with respect to rental changes and recommended rental reviews. I would continue to use Matt as my leasing agent on all investment properties. He is a valued asset and would highly recommend."Tom Zdun4/9 Hipwood street Kirribilli & 1/188 Pacific Highway, North Sydney
"I just wanted to give you some quick feedback re Matthew. I've been extremely impressed with his professionalism and the fact that he is easy to talk to and communicates well has made transitioning the property across to you a great experience. You don't come across this level of service often so good work needs to be recognized."Bruce Hollis84 falcon Street, Crows Nest
"Thank you so much for the interactive inspection. This is a far better experience for us to understand the condition of the apartment. As usual the apartment is in very good condition and we remain very happy with the tenants. Once again, thanks so much. As always, the team at Marriott Lane and yourself are doing a fantastic job."Robert De Filippo107/41 Rocklands Road, Wollstonecraft
"Thanks to you and Marriott Lane Real Estate for providing us detailed monthly statements and a detailed inspection report, with lots of relevant photographs, twice a year. We wish you all the best and do not hesitate to recommend you to anyone who is looking for a first class leasing/rental agent"."Sucheta & Sam Sarkar25 Centenial Avenue, Chatswood
"I just would like to say a big thank you to Matt for being so professional and prompt, leasing out our property so quickly, to a very good tenant, and making the leasing so much easier! I have made the best choice and I can’t recommend Matt highly enough."Jessica Gao6/15 Russell Street, Wollstoencraft
''Matthew has been managing two properties for me for over 4 years now. One long term tenant has just moved out and he wrote praise of the excellent way that Matthew took care of any issues he had. A great property manager like Matthew is a great asset for a landlord as they are the face to face contact the tenant has, and if they have a good experience with their agency they are likely to become longer term tenants.
The routine inspections are conducted thoroughly by Matthew and he is always willing to provide advice about repairs and improvements, which is invaluable when you don't get a chance to inspect the property yourself. When re-letting one property in Feb 2016, Matthew went above and beyond to negotiate a rental rate which was $60 higher than the advertised rate.
That's not something he needed to do, but he is always trying to get the best result.Susan RenieMultiple Properties
I admire Matthew's negotiation skills which he has used twice now to obtain a higher than advertised rental rate. Matthew's attitude is not that his tenants give him problems, but rather an opportunity for him to provide service to them. You couldn't ask for a better attitude than that for your property manager.''
''My husband and I just want to say thank you for everything you have done for our investment properties in the past 4 years.
You are always helpful, professional and trustworthy. We can have a peace of mind and focus on our own work and life as we know you are looking after our properties.
I always recommend you and Marriott Lane to our friends and share my excellent experience with them.
We are so lucky to have you as our property manager since we started with Marriott Lane 4 years ago and thank you again for your hard work!''Vivian DengMultiple Properties
''I have no hesitation recommending Matthew Hanlon as a property agent. Matthew has been managing the lease of my one bedroom unit in Waverton and I am very happy with the service to date. Matthew's experience and advice have been invaluable when dealing with some unexpected issues that have arisen.
Matthew is very professional and always quick to respond. Knowing that my investment is in safe hands provides peace of mind.''Caitlan Dugan93/2-12 Crows Nest Road, Waverton
Mathew Hanlon the senior property manager of Marriott Lane Real Estate has been looking after the leasing of our flats in Crows Nest over a number of years now.
He has always provided a very efficient service. He thoroughly checks the references and financials of prospective tenants and keeps us constantly up to date with the results of each inspection.
He has a very friendly and courteous professional manner. I have no hesitation in recommending him.John IzzoMultiple Properties, Crows Nest
I have found Matthew from Marriot Lane Property Management to be the best manager we have had. The real estate agents that we bought the property from had three different managers in the first year. I went to Matthew and I have found that he is very professional, he has screened new tenants who are great, the maintenance of the property is always quick with reliable tradesmen, he keeps us up to date with current rental amounts of similar properties and he has a video of the walk through Routine inspections, which is helpful if we can’t make it on the day (yes, we are invited along). I would recommend Matthew as a honest, reliable, well informed and thorough manager and we will be keeping Matt and Marriott Lane Real Estate for all our real estate needs in the future.Steve Russell8/214-216 Pacific Highway,Greenwich
I would like to place on record my appreciation to Matthew Hanlon from Marriott Lane Real Estate for being such an outstanding property manager.
“Trusted Advisor” always striving for excellence in property management would best describe Matthew. On numerous occasions he has gone above and beyond the call of duty to maintain professional relationships with tenants. Recently Matthew worked tirelessly to secure a new tenant just before my departure overseas. The tenant moved in and immediately had difficulty with the NBN internet provider requiring Strata approval to access the roof space. Matthew stepped in on my behalf and his friendly and courteous professional manner in coordinating with the Owners Corporation/ Strata and tenant, resulted in minimal disruption to the tenant. As the Internet is very much a part of everyday living, it was a win win situation for all, thanks to Matthews’s sterling efforts.
On another occasion our Tenant took a grievance to the NCAT tribunal. Matthew presented a detailed case highlighting the facts and thanks to his superior negotiating skills, agreement was reached with the mediator that the tenant’s case did not have credibility. When the going gets tough, the true colours of an experienced property manager become evident!
Matthews’s video inspections are also very detailed and thorough which then allows landlords to make informed decisions, thereby maximising rental returns.
I would highly recommend Matthew Hanlon to manage your properties as getting a tenant is the easy part; keeping a tenant happy for the long term is where Matthews’s expertise is invaluable.Tony PereiraMultiple Properties
Matt is simply the best of the best when it comes to property managers. I know that my apartment could not be in better hands. Matt takes care of it all for me and does it so seamlessly. Everything is on time and up to date, and there is complete transparency. Matt is very responsive and helpful whenever i have any queries about the apartment. Living overseas i was slightly nervous thinking about all the bits relating to my apartment - communication, payments, meetings, inspections, tenant concerns, and so on. However, Matt has made it all so simple and easy, and we have seen our fair share of unforeseen issues pop up at the apartment block! but Matt has handled it like the absolute pro that he is - swiftly, responsibly, and flawlessly! I cannot recommend Matt highly enough! Marriot Lane and Matt should be everyone's 'go to' property management agents on Sydney's Lower North Shore.Jessica Ramsey Bridge End, Wollstonecraft